Privacy Policy

This page tells you about our policies regarding the collection, use and disclosure of personal information when you use the Parts Central website and order parts from us. We will not use or share your information with anyone except as described here.

Information collection and use

When you create an account, place an order or send an enquiry we may ask for personally identifiable information so that we can supply and deliver your parts and contact you about your order. This may include your name, email address, phone number and delivery address. Your information is deleted once we no longer have a basis for holding it — for example when the purpose for holding it is no longer relevant, or you have withdrawn your consent, subject to any legal record-keeping we must carry out for sales and VAT purposes.

Payments

Payments are processed by a third-party payment provider. Card details are entered on the provider's secure checkout and are never stored on our systems. We receive only the order details and confirmation that payment succeeded.

Delivery

Your name, delivery address and phone number are shared with the carrier handling your parcel so it can be delivered. They may use it only for that delivery.

Log data

We may collect information your browser sends whenever you visit the site ("log data"), such as your IP address, browser type and version, the pages you visit, the time and date of your visit and the time spent on those pages.

Cookies

Cookies are files with a small amount of data which may include an anonymous unique identifier. We use cookies to keep your basket and session working and to understand how the site is used. See our Cookie Policy for detail. You can instruct your browser to refuse all cookies, but some parts of the site may then not work.

Service providers

We may employ third-party companies to facilitate our service, provide it on our behalf, perform service-related tasks or help us analyse how the site is used. These parties have access to your personal information only to perform those tasks on our behalf and are obliged not to disclose or use it for any other purpose.

Communications

We may use your details to contact you about your order. We will only send marketing or promotional material where you have opted in, and you can opt out at any time using the unsubscribe link in any email or by contacting us.

Compliance with laws

We will not disclose your personal information unless required to do so by law, or if we believe such action is necessary to comply with the law, reasonable requests of law enforcement, or to protect the security or integrity of our service.

Security

The security of your personal information is important to us. We use appropriate organisational and technical measures to protect it, in compliance with applicable data protection law, including the GDPR.

Your rights

You have the right to request a copy of the personal information we hold about you, to have it corrected or erased, and to object to or restrict its processing. To exercise any of these rights, contact us using the details below.

Links to other sites

Our site may contain links to other sites that are not operated by us. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content or practices of any third-party sites.

Children's privacy

Our service does not address anyone under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will remove it.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page.

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